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Discussion topic: Speed being reported as 80 Mb/s in app

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This message was authored by: Mamiasma

Message posted on ‎07 Sep 2025 10:34 AM

Speed being reported as 80 Mb/s in app

I've had Full Fibre Gigafast for a couple of months. The speed is fine on devices but whenever I go to check in the app it says the connection speed is poor. When it automatically tests the connection speed every day it always says 80.0 Mb/s which is obviously far below expected speed. Is this a problem with my connection or a bug with the app?

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎10 Sep 2025 10:39 AM

Re: Speed being reported as 80 Mb/s in app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mamiasma 

If your seeing higher speeds on your devices at home then its very likely to be a bug with app test

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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