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Discussion topic: Someone else has access to my broadband

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This message was authored by: Dave1925

Someone else has access to my broadband

How can I stop this as they check everything I do on my phone and everything I watch on the TV should I get the police involved in this matter
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This message was authored by: Chrisee

Re: Someone else has access to my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Dave1925 what leads you to suspect someone is hacking both your wifi and your devices? The best way to secure your WiFi network is to change the password to something only you know see https://www.sky.com/help/articles/find-and-change-your-wireless-password

 

In practice even with access to a network hackers cannot see traffic from and to devices as it is encrypted. By far the most common hack these days does not involve going yo the trouble. Of hacking networks but instead tricking people to click on a link which loads what is known as a Trojan which works away on your device and can give away your details. If you suspect that may have happened to you if you are able run a sweep of your security software or download an app called Malwarebytes which can find and remove most trojans with a free scan.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: TimmyBGood

Re: Someone else has access to my broadband

Posted by a Superuser, not a Sky employee. Find out more

@Dave1925 wrote:

should I get the police involved in this matter

 


If that's related to coercive control, certainly, but 'hacking' is extremely unlikely, and realistically won't get police attention.

 

I'm not aware of any external method which would permit monitoring television viewing, and interception of internet typically requires hardware.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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