Discussion topic: Some devices have poor connection on WiFi
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Message posted on 20 Nov 2024 03:45 PM
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Some devices have poor connection on WiFi
Some of my devices have poor connection to the hub (white box) and it states as such in the app. I need help with fixing this issue, I have only been with Sky a month and the WiFi is terrible.
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Message posted on 21 Nov 2024 09:39 AM
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Re: Some devices have poor connection on WiFi
Hi there @wazzabi , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 23 Nov 2024 09:43 AM
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Re: Some devices have poor connection on WiFi
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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