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Discussion topic: Solid orange light on router no internet

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This message was authored by Morisha This message was authored by: Morisha

Solid orange light on router no internet

I have tried re booting and un plugging my router but Internet light is a solid orange and no Internet.

All wires seem to be OK.

My dad is the account holder so I don't no any account information, all I want to be able to do is get back the Internet.

Can someone help me please 

Thank you

Morisha

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Solid orange light on router no internet

Posted by a Superuser, not a Sky employee. Find out more

Try working through this:

https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Solid orange light on router no internet

Posted by a Superuser, not a Sky employee. Find out more

@Morisha loss of connectivity overnight is often caused by the network being maintained or upgraded. If so it will be back up by morning. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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