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Discussion topic: So confused rn!

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This message was authored by Camo83 This message was authored by: Camo83

So confused rn!

Ok so I kinda don't know what I've done 🤦‍♀️ 

 

renewed my sky sub and Sky have managed to convince me that I should have their broadband/talk/tv/glass offer.  I am currently with bt for my landline and broadband.  I've received an email from bt (generic we're sorry to see you go).  But I have no idea if my bt account is shut down completely or if I still have to have a landline with bt?.  All I can remember from todays call (with sky) is that they asked me for my home number. I've now received an email stating that my broadband and talk has been confirmed.  So do I still need a landline? Or is all of that redundant as I'll be getting sky broadband and talk?.  Sorry it's been a long day

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: So confused rn!

Posted by a Superuser, not a Sky employee. Find out more

@Camo83 

 

Whether you are getting full fibre fttp or superfast fttc broadband and telephone signals are transferred along the same cable . Sky will take care of the transfer of both as seamlessly as possibld

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: So confused rn!

Posted by a Superuser, not a Sky employee. Find out more

@Camo83 

 

As @cookiemonsteruk indicates, the 'landline' is the Openreach data bearer cable (either copper or optical) which gets an internet connection to the address: this also delivers a voice call service over IP.

Your BT billing will cease, and the monthly subscription to Sky covers 'line rental', broadband and PAYG voice calling.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: So confused rn!

Posted by a Superuser, not a Sky employee. Find out more

@Camo83 

Note that while a Sky Glass television set and an Ultimate TV subscription for content on it may be sold alongside Sky Broadband, these are a different product.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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