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Discussion topic: Slower internet than sold
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This message was authored by: Steve36cen
Message posted on 05 Feb 2026 12:20 PM
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Slower internet than sold
Hi all the checkers say everything's okay on the line but I'm getting between 50mb and 5mb down and 43 up plugged into the router, doesn't get any better on WiFi I'm paying for gig fttp but I may as well have stayed on lower pricing for these speeds
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This message was authored by: JimM1
Message posted on 05 Feb 2026 12:36 PM
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Re: Slower internet than sold
@Steve36cen What does the sky Service checker show you, broadband and the > to expand look and see, linked below post 4 based on my FF500 to look at for you! If you are on the FF900 then bars should be up near that area in your check!
Service Checker bars
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393
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