Slow wifi

[Mike505]

I recently come from Virgin and  had sky broadband fitted and I should be getting 900mb. However, it is taking ages for things to load.. Website and pages search results  are taking a while to load properly..

Can you please advise on how this can be resolved. I have already done a speed test.  Getting 900 but loading is ridiculously slow. Had virgin 250 and was really fast,no issues. Only issues was the price .

[Jen_out_of_Jen]

Hi @Mike505, I’ve escalated your post to our Community Messaging team, who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware that conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141