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Discussion topic: Slow speed
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This message was authored by: MartynJoned
Message posted on 06 Sep 2026 04:53 PM
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Slow speed
Ive tested our internet its running at 100mbps
can you explain why its so low?
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This message was authored by: daveNOS
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Sep 2026 05:02 PM
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Re: Slow speed
@MartynJoned wrote:Ive tested our internet its running at 100mbps
can you explain why its so low?
@MartynJoned Without more information it's impossible for anyone to explain the speed you seeing(be aware this community is a customer to customers support platform).
What package do you subscribe to?
What speedtester are you using?
Are you testing via WiFi or ethernet?
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