Slow speed

[Lewis142]

Connection to ps5 is very slow at 29mbps making it unplayable online. The tv fire stick is also around the same and often lagging. 

never had this issue with Vodafone. It appears the router is defaulting to 2.4ghz which is slowing the connection. 

[LJB-C]

Hello @Lewis142, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141