Slow speed

[Ronnie_Tomo]

I have done a few speed checks st different times and it's always slow, between 25 and 40 mbs. I have switched the router off and on and moved it up off the floor and connected a to link to it, but it's still slow and after a while my TV starts buffering.

[Addie15]

Hi there, @Ronnie_Tomo. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147