Discussion topic: Slow speed on smart v

This message was authored by: PeterB6 · ‎12 Nov 2025

Although the health check says that my wifi connection is good i am having trouble with buffering on smart tv.

My connction is for 900 mbps but the wifi speed on my tv just checked is 14 mbps.

this is causing buffering when viewing sport programmes.

My tv is on ground floor of cottage and my router is on 1st floor

This message was authored by: jamesn123 · ‎12 Nov 2025

Its possible that the TV is too far from the hub for a decent connection. What TV make & model is it?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TimmyBGood · ‎12 Nov 2025

@PeterB6 wrote:

My tv is on ground floor of cottage and my router is on 1st floor

That's significant: the antenna setup means router WiFi signal is often weakest below them.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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