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Discussion topic: Slow speed download speed is 3.42

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This message was authored by Joosub This message was authored by: Joosub

Slow speed download speed is 3.42

Slow speed download speed is 3.42, This is an intermittent and it keeps giving error network connection error

 

summary

recurring network connection errors

attempted a wifi speed test but it is not working properly and frequently disconnects 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Slow speed download speed is 3.42

Posted by a Superuser, not a Sky employee. Find out more

@Joosub how are you measuring speeds and what units are you measuring. If its Mb/s that is very slow but 3.42MB/s isn'tvtoombad as that is over 27Mb/s which is still not great. Sky guarantee speed to the hub and you can find that by running the service checker in the My Sky app if you click on the broadband link it will guve younthe recent history and the guaranteed speed to the hub. If your connection is running slowly it will give further help

 

If the speed to the hub is correct the issue is likely to be slow networking speed in your home most likely down to dodgy wifi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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