Slow speed and issue with wifi coverage

[UGhauri]

We had fiber broadband installed on Tuesday 21st October, ever since I am having issue with wifi coverage, slow speed when we run speed test its no way near 2.5 Gig we are paying for the fastest its gone using speed test was 600 to 800 MBps, we also have issue where its not connecting to PS4 , wifi connects but its say no internet, before getting 2.5 g , we were using sky and had no issue with wifi coverage or issue with connecting other devices, this need to be looked into ASAP please

[caesarome]

As this is a customer help customer forum you will need to either call Sky or get in touch with them via social media about this.

[JimM1]

@UGhauri Sounds like you may be doing speed test over a wireless wi-fi connection, you may not get any quicker than the 600-800Mb/s!

https://www.sky.com/help/articles/broadband-speeds-explained

And for speed related issues good read.

https://www.ispreview.co.uk/index.php/2020/12/why-buying-gigabit-broadband-doesnt-always-deliver-1gb...