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Discussion topic: Slow internet

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Avatar for fromswansea
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This message was authored by: fromswansea

Message posted on ‎25 Aug 2026 02:40 PM

Slow internet

We have done an independent check and it's 670 mbs not the 900'younare showing my son is complaining about how slow it is and why did we move from we as this is rubbish 

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎25 Aug 2026 06:15 PM

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@fromswansea 

 

The Gigabit-branded FTTP product has a guaranteed minimum of 600Mbs delivered to the Hub over optical fibre and ethernet cable.

 

Wireless from it is guaranteed at an unambitious 25Mbs if the WiFi Max subscription supplement is on the broadband account.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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