Discussion topic: Slow internet
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Message posted on 16 Apr 2026 12:31 PM
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Slow internet
I am writing to raise a concern regarding the quality of my internet service over the past few months.
During this time, my connection has been consistently slow. It takes an unusually long time for web pages to load, and I am also experiencing delays when receiving emails. This has made it difficult to use the service effectively for everyday tasks.
I would appreciate it if you could investigate this issue and advise on any steps that can be taken to resolve it as soon as possible.
Thank you for your attention to this matter. I look forward to your response.
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All Replies
Message posted on 16 Apr 2026 12:33 PM
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Re: Slow internet
@Carmel18
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.
If the broadband has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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