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Discussion topic: Slow internet

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This message was authored by: Carmel18

Slow internet

I am writing to raise a concern regarding the quality of my internet service over the past few months.

During this time, my connection has been consistently slow. It takes an unusually long time for web pages to load, and I am also experiencing delays when receiving emails. This has made it difficult to use the service effectively for everyday tasks.

I would appreciate it if you could investigate this issue and advise on any steps that can be taken to resolve it as soon as possible.

Thank you for your attention to this matter. I look forward to your response.

 

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This message was authored by: Daniel0210

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Carmel18 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

If the broadband has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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