Slow internet

[SamJ70]

Had an issue yesterday and again today, speed really slow or cutting out altogether!! 
can't use phones or tv 

[JimM1]

@SamJ70 

You can run the service checker to see if the condition is known to sky via a mobile device, is the hub indicating it is offline.

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

https://www.sky.com/servicechecker