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Discussion topic: Slow internet speed and drops
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This message was authored by: Danb5
Message posted on 13 Aug 2024 02:31 AM
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Slow internet speed and drops
For 3 years I was on Now TV broadband, 73Mbps was normal, swapped to sky a year ago, 73Mbps, now for I don't know how long it has been 50 Mbps, Tested with nothing using internet multiple times, on pc, on phone, on ipad, same slow 50Mbps, Guaranteed 60+ apparently yet I am only getting at max 54 Mbps, what do I do?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Aug 2024 06:43 AM
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Re: Slow internet speed and drops
@Danb5 this page explains how the speed guarantee works https://www.sky.com/help/articles/sky-broadband-speed-guarantee
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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