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Discussion topic: Slow internet speed and drops

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This message was authored by Danb5 This message was authored by: Danb5

Slow internet speed and drops

For 3 years I was on Now TV broadband, 73Mbps was normal, swapped to sky a year ago, 73Mbps, now for I don't know how long it has been 50 Mbps, Tested with nothing using internet multiple times, on pc, on phone, on ipad, same slow 50Mbps, Guaranteed 60+ apparently yet I am only getting at max 54 Mbps, what do I do?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Slow internet speed and drops

Posted by a Superuser, not a Sky employee. Find out more

@Danb5 this page explains how the speed guarantee works https://www.sky.com/help/articles/sky-broadband-speed-guarantee 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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