0

Discussion topic: Slow internet in a bed room

Reply
This message was authored by: Mossi

Slow internet in a bed room

Since I got my sky max with sky full fiber 900  my internet net is really slow in the back bedroom keeps disconnecting me all the time is there any thing I can do to improve the speed as it looks like I ave  really low speed in that room .rest of house is ok 

Reply

All Replies

This message was authored by: JimM1

Re: Slow internet in a bed room

@Mossi Did you also get the sky max subscription addon package? All the details required below.

 

getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee

 

Avatar for Mossi
Level 1 icon
Topic Author
This message was authored by: Mossi

Re: Slow internet in a bed room

Yes I've got one off them plugs coming but I ave not got a plug socket in my hall way so don't no where 2plug it in as it says it as 2 be half way 

This message was authored by: TimmyBGood

Re: Slow internet in a bed room

Posted by a Superuser, not a Sky employee. Find out more

@Mossi wrote:

 it says it as 2 be half way 


As close to halfway as possible.  What doesn't work is having it in either the same room as the router or actually in the WiFi blackspot.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by: JimM1

Re: Slow internet in a bed room

@Mossi Does not have to be exactly half way that's an advice, but it has to be somewhere at least for the booster to get a signal from the main hub and pass outwards to where you need the signal, it's a try it here and see it works, remember to test with doors shut and open to ensure good working...

Avatar for Mossi
Level 1 icon
Topic Author
This message was authored by: Mossi

Re: Slow internet in a bed room

Could I plug it in 2am extension 

This message was authored by: JimM1

Re: Slow internet in a bed room

@Mossi Should be ok in an extension, like the hub they operate better if not sitting on the floor, so hopefully your hub is not like that?

Avatar for Mossi
Level 1 icon
Topic Author
This message was authored by: Mossi

Re: Slow internet in a bed room

I may after put the extension on the floor will it be ok 

This message was authored by: JimM1

Re: Slow internet in a bed room

@Mossi It's your wireless wi-fi and signal, if it works then it's fine, if it's poor then as before you will have poor internet.

Avatar for Mossi
Level 1 icon
Topic Author
This message was authored by: Mossi

Re: Slow internet in a bed room

Sky sending it me as they said it is my WiFi 

Reply