We have full fibre gigafast max. Connectivity has been really slow on and off for a few months this. Mid week - no internet, slow green flashing light on Sky Max Hub. Went through all the trouble shooting - still the same. Spoke to Sky yesterday who sent out a new Sky Max Hub. This arrived about 3 hours ago. Exactly the same - slow green flashing light with no internet.
You can also run the test via the MySky app on a mobile data connection.
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Posted by a Superuser, not a Sky employee. Find out more
In that case all you can do is to call Sky so they can investigate it from their end for you.
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