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Discussion topic: Slow download speed

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This message was authored by: MB47

Slow download speed

Running internet speed test through google gives download speed of ~6mb/s. Tested via Sky.com and website suggests I should be getting my normal ~60mb/s. Any idea why my download speed is so slow?

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This message was authored by: jamesn123

Re: Slow download speed

Posted by a Superuser, not a Sky employee. Find out more

@MB47 

Depends what device your using and how its connected to the hub. It may just be that your WiFi is being slow rather than the connection itself. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: MB47

Re: Slow download speed

Laptop, wireless connection  (via wifi extender)

This message was authored by: jamesn123

Re: Slow download speed

Posted by a Superuser, not a Sky employee. Find out more

@MB47 

Well thats your problem, Sky's test shows your line speed whereas individual tests you run on the laptop shows the speed reaching the device via WiFi. If your using an extender ontop of that it can seriously harm the speed because extenders sacrifice speed for range. 

If you connect your laptop via ethernet to the hub you should see speeds much closer to 60mbps. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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