Slow connection

[RebekkahBalshaw]

For the past few days I am having to turn the WiFi off on my phone and use 5G. It will not load apps such as instagram, what's app ect. It just says connecting. If I turn the WiFi off it then works. This is happening with quite a few apps constantly on all devices within the house. 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147