@Ons wrote:
Please can you check if there is a problem with our broadband line or network connection and advise on how this can be resolved?
As we are customers we can't but you might be able to by running this line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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