Slow broadband

[Kerrymayhill27]

Hi - my download speed is 2.02 and upload 1.18 - i work from home so currently with these speeds not able to work!!!!

there are no issues in my area, i have followed online advice and turned off router but still no change 

HELP 

[Daniel0210]

@Kerrymayhill27 

If the broadband has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 

It's worth adding that Sky broadband being discussed on here is a domestic service and whilst it's fine for customers working from home to use it they won't receive additional or quicker support.