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Discussion topic: Slow broadband

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This message was authored by: Teedy

Slow broadband

My broadband is extremely slow for what I am paying. I pay £36 a month and only getting 35 mbps, when you can get 150 mbps for £27 per month. Please help and advise.

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This message was authored by: TimmyBGood

Re: Slow broadband

Posted by a Superuser, not a Sky employee. Find out more

@Teedy 

 

35Mbs suggests an FTTC ('part fibre') connection.  150Mbs is only possible if your address is in an area served by G.fast or FTTP ('full fibre')

 

If either of those technologies are available you'd need to proactively order such a service: that isn't something which just happens.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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