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Discussion topic: Slow broadband speeds

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This message was authored by: Forest1001

Slow broadband speeds

Since having sky broadband back in the beginning of June we are suffering with slow internet connection and lost connection whilst gaming which is very frustrating for us and our family we have done all the checks suggested we didn't have any issues with our internet service before coming back to sky 

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This message was authored by: Me134

Re: Slow broadband speeds

Posted by a Superuser, not a Sky employee. Find out more

@Forest1001 wrote:

Since having sky broadband back in the beginning of June we are suffering with slow internet connection and lost connection whilst gaming which is very frustrating for us and our family we have done all the checks suggested we didn't have any issues with our internet service before coming back to sky 


Is this via wifi? Gaming (either PC or console always benefits from a wired connection or at least a solid mesh system (and not rely on any ISP supplied hub).

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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