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Discussion topic: Slow Wifi But router speed Ok

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This message was authored by arthur64 This message was authored by: arthur64

Slow Wifi But router speed Ok

Hi, hoping someone can help. My wifi speed at pc/smart phones/TV's etc has dropped to about 8 mbps, however my router is getting the normal downstream speed (about 30 mbps normally). Had Sky broadband for a while and no real problems and nothing has changed, I have rebooted but output from router is still about 8mbps. Any ideas, Statsattached for info.

Thanks

Router Statistics
System Up Time: 00:11:25

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 38344 60936 0 49648 72819 00:07:40 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 54157 30119 0 478509 33022 00:09:30 WLAN (5 GHz) Up 18952 15800 0 19547 37591 00:09:23


Broadband Link Downstream Upstream Connection Speed (Kbps) 33246 2243 Line Attenuation (dB) DS1:26.6    DS2:81.7    DS3:0.0 US0:11.1    US1:66.2    US2:0.0 Noise Margin (dB) DS1:4.1    DS2:4.1    DS3:0.0 US0:6.4    US1:6.2    US2:0.0
Poll Interval:
Seconds (at least 3s): 
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Slow Wifi But router speed Ok

Posted by a Superuser, not a Sky employee. Find out more

@arthur64 

Have you tried going through the WiFi troubleshooting steps here;

https://www.sky.com/help/home/broadband/my-broadband-speed/no-connection-slow-wifi/articles/broadban...

 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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