Slow WiFi

[Jenn22]

Hello,

Since getting the WiFi the speed has been horrible on all my devices. It does not feel like I have gotten a 500mb speed as sometimes the WiFi signal on my phone, TV and laptop is very bad. 

[JimM1]

@Jenn22 What sky hub are you using, black or white!

[Jenn22]

Hi it's the white hub 

[JimM1]

@Jenn22 Have a look at the wpa setting with your app, link below will guide you! Its the wifi security settings...

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

Advanced settings

If you're looking to manage more advanced settings like...

• Disable WiFi
• DMZ
• Port forwarding
• WiFi security levels