Slow WiFi

[SimonSpinney]

I have sky superfast 35 but I can only get 20mbps, I have checked the last month and consistently around 20mbps.

 If I try and stream anything on WiFi it constantly buffers, what can I do??

Router Statistics

System Up Time:

364:46:40

Port

Status TxPkts

RxPkts

Collision

Pkts

Tx b/s Rx b/s

Up Time

WAN

MER 67432230 154485492 0

66936 4798566 364:44:53

LAN

Down 0

00:00:00

WLAN (2.4

GHZ)

Up

27715 0

364:43:32

WLAN (5 GHz) Up 295668519 235446777 9

364:43:20

Broadband Link

Downstream

Upstream

Connection Speed (Kbps)

23884

1203

Line Attenuation (dB)

DS1:28.2 DS2:87.3 DS3:0.0

USO:12.6 US1:0.0 US2:0.0

Noise Margin (dB)

DS1:3.4 DS2:0.0 DS3:0.0

USO:5.9 US1:0.0 US2:0.0

[TimmyBGood]

@SimonSpinney 

'Superfast 35' is the brand name for an 'up to 40Mbs' wholesale FTTC product: it's not a promise of that speed.

Sky should have provided a figure for their Guaranteed Minimum Download Speed.

Putting the address into the BT Wholesale Availability Checker will give the Openreach estimate for that location.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.