Slow WiFi speeds

[Rory99]

WiFi/internet speeds has been terrible since around the 21st of December it did get a little better but is now being incredibly inconsistent and dropping out when gaming, I ordered a max hub and got the quickest speeds possible and even on the WiFi/broadband test it looks good but it really isn't the case. Prior to the 21st of December the WiFi wasn't so bad and I have been with Sky for years something has suddenly changed and I don't know what it is 

[Greenfingers001]

Hi there @Rory99 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you Rory99 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks