Slow WiFi connection

[Robert_Saubole]

I have had Sky for about three weeks and the WiFi keeps slowing down or dropping off completely. When I check the My Sky app it says there's something wrong with the connection in the house but I have checked everything and set everything up in the suggested 'optimum place' with no beneficial results. I would like to talk to a real person in real time for a real solution.

[Brill+Gill]

Hi @Robert_Saubole, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141