Slow Internet speed while claiming full speed being recieved.

[Its-Cal]

Hey. My Internet keeps having lag spikes. I check the speed a few times and the results fluctuste between my full speed of 68.5mb/s to 2mb/s. It's never consistent. I have checked all settings on the hub and on my computer and have even used multiple speed checker apps including sky's own checker and all show the same results. I have already been given the right to leave with no penalty, however sky is the only brand that services my home. Any help?

[JimM1]

@Its-Cal As you have been told to go then there is no further help!

[TimmyBGood]

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@Its-Cal wrote:
 I have already been given the right to leave with no penalty, however sky is the only brand that services my home. 

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Sky Broadband doesn't have a monopoly anywhere: what makes you think that's the case?