SkyPod not connecting

[APL]

SkyPod does not connect via Wifi no matter where i position it in the house, even in a 3-bar area. Have tried all recommended steps.

Is there a hard reset button?

[JimM1]

@APL Don't think there is any physical reset's on a sky Pod! May be worth calling sky to see the pod is attached to the account etc!

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with