0

Discussion topic: Sky won’t work !

Reply
Avatar for Helene04
Level 0 icon
What's this?
This message was authored by: Helene04

Message posted on ‎26 May 2026 03:35 PM

Sky won’t work !

Can't access any programs, downloaded or on TV guide, WiFi & broadband good so had to be sky - been going on for o St 15 mins now - what's happening & can you fix it urgently please 

Report post
Post 1 of 3
126 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎26 May 2026 03:38 PM

Re: Sky won’t work !

Posted by a Superuser, not a Sky employee. Find out more

@Helene04  Please can you confirm which TV service this relates to?  Sky+HD, Sky Q or Sky Strem?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
124 Views
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎26 May 2026 03:45 PM - last edited: ‎26 May 2026 03:47 PM

Re: Sky won’t work !

Posted by a Superuser, not a Sky employee. Find out more
@Helene04 wrote:

WiFi & broadband good

 

But you've posted in the Broadband board. Is Sky your broadband provider?

 

so had to be sky - been going on for o St 15 mins now - what's happening & can you fix it urgently please 

 

You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

So you need to answer the question from @GD1 as to which SkybTV platform you subscribe to. 

 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
118 Views
0 Likes
Reply
Reply