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Discussion topic: Sky ultrafast install

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This message was authored by: npatchett

Message posted on ‎29 Mar 2024 10:31 AM

Sky ultrafast install

Has anyone had any luck in bringing their ultrafast activation forward? All the external works have been completed this week by Openreach and the CSP is attached to the house but my install date is 15th May!
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎29 Mar 2024 10:40 AM - last edited: ‎29 Mar 2024 10:46 AM

Re: Sky ultrafast install

Posted by a Superuser, not a Sky employee. Find out more

@npatchett  Install dates are set by Openreach, it's unnlikely you'll get an earlier appointment but you could give Sky a call to see.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎29 Mar 2024 10:45 AM

Re: Sky ultrafast install

Posted by a Superuser, not a Sky employee. Find out more

@npatchett if the external work is fully complete then Openreach will probably schedule the install earlier but there can be work required elswhere. I think ts worth giving Sky a call after the holiday to check what Openreach have told them.

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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