Discussion topic: Sky shield settings with NOW broadband

This message was authored by: LlinH · ‎20 Sep 2024

I have NOW broadband powered by sky, which all the settings are controlled in sky.com, but when I sign in it says I haven't got any products and I can't change the shy shield settings

This message was authored by: Chrisee · ‎20 Sep 2024

@LlinH check you are using the Sky id linked to the Now broadband account as only the account hokder can change these settings. If you are then you will need Sky's help which is going to be a problem today as the lines are very busy due to an issue with Stream/Glass.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Sky shield settings with NOW broadband

Sky shield settings with NOW broadband

All Replies

Re: Sky shield settings with NOW broadband

Was this discussion not helpful?

Search Sky Community

Start a new discussion