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Discussion topic: Sky router sending back
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This message was authored by: Plonka86
Message posted on 23 Aug 2026 08:15 PM
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Sky router sending back
Hi all I have a sky q router which has been in my out house in its box for a couple years and sky have never asked for it back , are we still sending these back or shall I bin it ?
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 Aug 2026 09:15 PM - last edited: 23 Aug 2026 09:16 PM
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Re: Sky router sending back
Q Hubs are obsolete: they cannot support Sky Talk Internet Calls and don't meet revised UK security regulations for routers.
Sky will accept it back for material reclamation, but they aren't going to ask for it.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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