Sky router controls missing from MySky app

[Wowowa]

Hello everyone,

I just switched to Sky and found the information that the set port should be set in the app, but there is no such button. I have restarted the router and reinstalled the app many times. I saw that many people have the same problem but I don’t know how to solve it.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147