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Discussion topic: Sky refusing to switch off Sky broadband shield.

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This message was authored by: Dwm2

Message posted on ‎31 May 2025 03:58 PM

Sky refusing to switch off Sky broadband shield.

I want to surf the web and stream some stuff but Sky Shield is switched on. I complained to Sky and they said they would fix it this is now well very a month now and I can't open some web sites because  of the shield. How do I fix this nonsense.

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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎31 May 2025 04:34 PM

Re: Sky refusing to switch off Sky broadband shield.

@Dwm2 Login to your account and set it to what you require!

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This message was authored by: caesarome

Message posted on ‎31 May 2025 04:39 PM

Re: Sky refusing to switch off Sky broadband shield.

Posted by a Superuser, not a Sky employee. Find out more
@Dwm2 wrote:

How do I fix this nonsense.

@Dwm2 

You can do this via the MySky app or online here:

 

https://www.sky.com/myaccount/bb-and-talk/broadband-shield

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