Sky plus asking for a password

[Td11]

Hi 

my sky plus booster is saying the password is not recognised whilst trying to connect devices to the wi-fi 

the main password does not work .

any ideas please ? 

[JimM1]

@Td11 What is a sky plus booster?

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

[Td11]

It's a sky max pod 

[JimM1]

@Td11 Are you following the installation instructions to install the new pod to the system?

[Td11]

Hi 

thanks for replying, problem sorted - it was too far away from the main hub .