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Discussion topic: Sky modem keeps loosing connection

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Avatar for PHeath60
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This message was authored by: PHeath60

Message posted on ‎04 May 2025 10:00 PM

Sky modem keeps loosing connection

My sky internet has become very slow, lots of buffering and 2nd & 4th lights keep going amber several times a day.
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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎04 May 2025 10:10 PM

Re: Sky modem keeps loosing connection

@PHeath60 Have you run any off the test checks?

 

https://www.sky.com/servicechecker

https://www.sky.com/help/articles/broadband-diagnostic-start

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