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Discussion topic: Sky max pods keep disconnecting

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This message was authored by: Willster181

Sky max pods keep disconnecting

Hi, I had an engineer visit yesterday and he connected a 2nd max pod due to WiFi issues. Since then, they keep disconnecting and the internet has got worse. Any ideas?

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This message was authored by: Chrisee

Re: Sky max pods keep disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Willster181 the system can take 24 hours to optimise but if the pods are still losing connection after thst givecSky a call. The connection between the Wifi Max hub and the pods uses a third wifi signal shich uses the 5GHz band so is not that good at passing through solid objects so check the positioning to see if you can improve it by changing the power socket the pods use. If still stuck call Sky to book another visit.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Liams4

Re: Sky max pods keep disconnecting

Can we not set the pods to 2.4, my virgin one worked a treat , the 3 I have for sky are failing so much, I've bought a booster myself 

This message was authored by: Liams4

Re: Sky max pods keep disconnecting

Set router to wpa2 that sorts it,

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