Sky max hub

[Chels12]

Does the engineer bring the sky max hub? It's still saying awaiting dispatch, my streaming puck has already come and engineer is due in a few days but still not sky hub has come? 

[jamesn123]

Hi @Chels12 
The engineer will not carry your hub, it is sent out a few days before activation.

Have you logged into the My Sky app and checked your activation date is still the same and hasnt been delayed? 

[Chels12]

Hi it's not saying it's changed still set for 9th but there's been no updates on it just doesn't say a date or if it's been dispatched yet 

[JimM1]

@Chels12 The sky hub is not brought by any Engineer, should be dispatched to arrive a day before your activation date, streaming pucks etc are out the door instantly as streaming TV will work with any ISP supplied service!

[jamesn123]

@Chels12 

If your activation date is the 9th I would expect your hub to be dispatched today or tomorrow.