Sky max hub

[GSM1]

Recently had the sky max hub installed and WiFi keeps dropping out every few mins to my main sky box so my mini box won't work either. Already had an WiFi extender sent out and has not helped. 

[Chrisee]

@GSM1  what kind of booster have they sent you? If it isnt a pod  as pictured here https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with it wont work to extend the hub's signal. If it is a pod place it half way between the Sky Q box and the hub and it should work. If the booster is one of the others while it will extend the signal from the main Q box to the other Q boxes it cant connect to the Max hub itself and you need ti speak to Sky.

[GSM1]

It's the same pod as the picture.