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Discussion topic: Sky max hub

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This message was authored by: scooter79

Message posted on ‎09 May 2024 12:53 PM

Sky max hub

I got a sky max sr213 hub I am getting internet top marks but my Sky q box won't connect to internet. It to hub but the sky q box says there is no internet which all other wifi devices connected perfectly and have internet.
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Avatar for Kenny+Rankin
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This message was authored by: Kenny+Rankin

Message posted on ‎09 May 2024 04:47 PM

Re: Sky max hub

I dont think the SR213 is compatible with SkyQ and am surprised Sky supplied one 

—————————————————————————————————-Sky Stream, Sky Gigafast Broadband with SR203 Hub
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This message was authored by: cookiemonsteruk

Message posted on ‎09 May 2024 04:53 PM

Re: Sky max hub

Posted by a Superuser, not a Sky employee. Find out more

@Kenny+Rankin 

 

They're sending out sky max to people with just the sky q main box.  It is the sky minis mesh that was made by airties that is not compatible with the sky max pods mesh made by plume

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: TimmyBGood

Message posted on ‎09 May 2024 04:53 PM

Re: Sky max hub

Posted by a Superuser, not a Sky employee. Find out more
@Kenny+Rankin wrote:

I dont think the SR213 is compatible with SkyQ 

The Max Hub is compatible with a main Q box, but as far as we know Sky isn't currently offering it to households with Q Mini boxes or Q boosters.

 

@scooter79 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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