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Discussion topic: Sky is not working **bleep**

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This message was authored by: Vereee

Sky is not working **bleep**

It's not working but gaslighting us into thing it still is **bleep**in **bleep** 

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This message was authored by: Vereee

Sky is down

sky is down but it gaslights you into thinking it's not ? [Removed] ofc you can't swear coz god forbid. But sky is playing w me rn 

 

Moderator notes: Removed foul language

This message was authored by: Daniel0210

Re: Sky is not working **bleep**

Posted by a Superuser, not a Sky employee. Find out more

@Vereee 

Your post doesn't make a great deal of sense with all the bad language bleeped out. 

As you posted at 0145… when there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Sky is down

Posted by a Superuser, not a Sky employee. Find out more

@Vereee 

At 1.55 in the morning you issue is possibly due to maintenance taking place as per this at the top of the page:

https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/m-p/5151847#...

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