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Discussion topic: Wifi Issues

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This message was authored by: Jonathan1976

Wifi Issues

Wifi drops out no reason

 

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This message was authored by: Fatmandan

Re: Sky is **bleep**e

Yup had the same issue, yet the app tells me everything is working perfectly fine.... obviously [removed] not literally no internet light on at all after I reset the router. It's been happening more and more over the past month or so

 

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This message was authored by: Chrisee

Re: Sky is **bleep**e

Posted by a Superuser, not a Sky employee. Find out more

@Jonathan1976 see https://helpforum.sky.com/t5/Broadband/Important-Information-Scheduled-Broadband-Maintenance/td-p/51...

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Daniel0210

Re: Sky is **bleep**e

Posted by a Superuser, not a Sky employee. Find out more

@Jonathan1976 
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: JMilton96

Re: Sky is **bleep**e

I've had issues saying the connection is good and nothings wrong, but my console and laptop won't load anything or boot up any apps and games, seems to work after a certain time in the evening though
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