0

Discussion topic: Sky hub replacement

Reply
This message was authored by CharlieC1 This message was authored by: CharlieC1

Sky hub replacement

I got sent a new sky hub max as the first one they sent me was faulty. However changing settings through the app is still changing settings for the old router - I'm not able to change settings for the new router I have - I've tried to call support but can't get through. Is there anything I can do to connect the replacement hub to my account and remove the old hub?

Reply

All Replies

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky hub replacement

Posted by a Superuser, not a Sky employee. Find out more

Hi @CharlieC1 
This something Sky support would need to solve, you will need to call or we can escalate your post to chat on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion