24 May 2024 01:01 PM
I got sent a new sky hub max as the first one they sent me was faulty. However changing settings through the app is still changing settings for the old router - I'm not able to change settings for the new router I have - I've tried to call support but can't get through. Is there anything I can do to connect the replacement hub to my account and remove the old hub?
28 May 2024 03:16 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @CharlieC1
This something Sky support would need to solve, you will need to call or we can escalate your post to chat on the forum
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