Sky hub delivery

[Davemyers1505]

I have had my sky stream box deliver but not the broadband modem, will I get it in the post or will the engineer bring it with them? 

[Me134]

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@Davemyers1505 wrote:

I have had my sky stream box deliver but not the broadband modem, will I get it in the post or will the engineer bring it with them? 

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The BB router usually turns up a couple of days before you go live. The Sky Stream box just needs connecting to your current broadband router and will go live on your start date.

[caesarome]

@Davemyers1505 

The status of your broadband hub delivery should be shown here:

https://www.sky.com/ordertracking

[Daniel0210]

@Davemyers1505 

Hubs for new activations are normally dispatched via Royal Mail to arrive a 'few days' prior to the 'activation date'.

Once it has been dispatched you should be able to track it through Royal Mail. The postman/woman will usually leave it hidden if no one is in. You shouldn't need to sign for it.

They should also pop a card through the letterbox telling you where it was left and the tracking should show some information on it too.