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Discussion topic: Sky hub 4.2 replacement set up issue

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This message was authored by: SAL31

Sky hub 4.2 replacement set up issue

I have received my replacement hub but the black lead that goes into the phone socket isn't long enough. Can I use my existing one that goes into my old hub? 
Many thanks

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This message was authored by: JimM1

Re: Sky hub 4.2 replacement set up issue

@SAL31 Yes would be the answer to that, same cable so should not be an issue!

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This message was authored by: SAL31

Re: Sky hub 4.2 replacement set up issue

Brilliant! Thank you - I'll give that a go. 😊

This message was authored by: JimM1

Re: Sky hub 4.2 replacement set up issue

@SAL31 You will know fairly quickly new hub and established Internet light to green, hub should do a FW update shortly after that if it needs one, so may just update and then re-boot itself, just the heads up.👍

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This message was authored by: SAL31

Re: Sky hub 4.2 replacement set up issue

Thanks again - it all seems to be working!

Does anyone know if I have to send back the old router?

Many thanks

This message was authored by: JimM1

Re: Sky hub 4.2 replacement set up issue

@SAL31 What is it that you have the old sky Q ER110/115 model, if so would not think that sky would want it back or deal with the posting involved in doing so! If the did or supplied return pacaking then yes, pop it back to them!

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This message was authored by: SAL31

Re: Sky hub 4.2 replacement set up issue

Hi It's a SR101 They didn't supply a returns label or say anything about returning it so I'm guessing they don't want it back??

This message was authored by: JimM1

Re: Sky hub 4.2 replacement set up issue

@SAL31 Getting to be a museum piece that one, prosperty, managed to skip it from the Dlink to the skyQ, then onto the SR203 Broadband hub, still got the two originals, nostalgia....

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This message was authored by: SAL31

Re: Sky hub 4.2 replacement set up issue

🤣It is quite old!!

This message was authored by: JimM1

Re: Sky hub 4.2 replacement set up issue

@SAL31 Yes and don't we know that! Time for it to be retired it has served you well for all those years!

This message was authored by: edgie700

Re: Sky hub 4.2 replacement set up issue

Is that the Sr203 ? Hub 4.2 ? 

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This message was authored by: SAL31

Re: Sky hub 4.2 replacement set up issue

Hi 

Yes my new one is sr203 and the old one is sr101

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