Sky disconnecting

[Allhardship]

While watching a series the programme stops and the TV goes black and stays like that for ages then sky will come up across the screen. Nothing but hardship since we gor the broadband from sky put in

[Jason-]

Hello @Allhardship,

Thanks for taking the time to join our Community and make your first post, though we are sorry that this is to report issues you're having with your Sky TV! 😕

I'll send you an invite to a private chat shortly and we can help you get things working better for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-